Privacy Policy

1. Introduction

Harry AI Assistant ("Harry," "we," "our," or "us"), operated by Maslow LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our SMS messaging service and related web services.

2. Information We Collect

When you interact with Harry via SMS or our web services, we may collect:

• Phone Number: Your mobile phone number to send and receive messages
• Message Content: The text content of messages you send to us
• Usage Data: Information about your interactions with our service (timestamps, message frequency)
• Technical Data: Carrier information and device type (automatically collected by our SMS provider)
• Opt-In Data: Records of your consent to receive SMS communications

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our AI assistant services
• Respond to your messages and requests
• Maintain the security and integrity of our service
• Comply with legal obligations and resolve disputes
• Send you service-related notifications (only when necessary and when you have opted in)

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• SMS Service Provider: We use Telnyx to deliver SMS messages. Telnyx processes your phone number and message content solely to provide messaging services.
• Legal Requirements: When required by law, court order, or governmental authority
• Service Protection: To protect our rights, property, or safety, or that of our users

5. SMS Communications

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help and support contact information.

For complete SMS terms, please review our Terms and Conditions.

6. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Message content may be stored temporarily for service improvement but is not retained indefinitely unless required for legal or operational purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights and Choices

• Opt-Out: You can stop receiving messages at any time by replying STOP to any message
• Access: You may request access to the personal information we hold about you
• Deletion: You may request deletion of your personal information (subject to legal requirements)
• Correction: You may request correction of inaccurate information

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• SMS Support: Reply HELP to any message for contact information